Does the kiosk operate well on Wi-Fi, or is a hardwired network connection recommended?

HootBoard kiosks operate well on Wi-Fi and are fully compatible with wireless networks in most environments.

That said, for maximum reliability and stability, especially in high-traffic public areas or venues with variable Wi-Fi quality, a hardwired Ethernet connection is recommended.

Here’s the general guidance:

• Wi-Fi is sufficient for most use cases — including content updates, user interactions, and general usage.

• Ethernet is preferred in locations where:

  • The Wi-Fi signal is weak, spotty, or congested

  • Real-time data feeds (e.g., transit, weather, custom integrations) must be highly reliable

  • Remote support and uptime monitoring need to be rock-solid

Both connection types are supported, and the right choice often depends on the site’s network environment and the kiosk’s usage pattern.